Privacy Policy

Last updated: May 20, 2026

This Privacy Policy explains how MedVita collects, uses, shares, and protects information when you use www.medvita.org and our related services.

This document is a general template provided for the MedVita website and should be reviewed and finalized by qualified legal counsel, including review for obligations under HIPAA, applicable state privacy laws (such as the California Consumer Privacy Act), and state telehealth regulations, before publication.

1. Information We Collect

Account information — name, email, phone number, state of residence, and login credentials.
Health information — the health history, measurements, and questionnaire responses you provide to support a clinician consultation.
Payment information — billing details, processed by our payment provider.
Usage information — device, browser, and interaction data collected automatically when you use the website.

2. How We Use Information

We use your information to operate the Services, connect you with licensed clinicians and licensed U.S. pharmacies, process payments, provide support, improve the platform, and comply with legal obligations.

We share information with:

Independent licensed clinicians and licensed U.S. pharmacies involved in your care.
Service providers that support our operations (e.g., payment processing, hosting, analytics) under appropriate confidentiality and business-associate obligations.
Authorities when required or permitted by law.

We do not sell your personal information. Where we transfer personal information, we take steps required under applicable U.S. law to protect it.

4. Your Health Information

Health information you share in connection with a consultation is treated as confidential and, where applicable, is handled in accordance with HIPAA, applicable state health-privacy laws, and the confidentiality obligations of the treating clinician.

5. Data Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, and to opt out of certain processing. To exercise these rights, or to reach our Privacy Officer, contact us at privacy@medvita.org.

7. Cookies

The website uses cookies and similar technologies for functionality and analytics. You can control cookies through your browser settings.

8. Children’s Privacy

The Services are not directed to individuals under 18, and we do not knowingly collect information from them.

9. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date.

10. Contact

Privacy questions may be sent to privacy@medvita.org.